FAQ

Questions, answered.

Everything businesses ask before getting started. Don’t see yours? Send us a note — most teams hear back the same business day.

Getting started

The basics.

Add your website, documents, FAQs, product information, and policies. Nexus uses that Knowledge to answer customer questions in a way that reflects your business.
Billing

Plans & billing.

For the full feature comparison, see the pricing page.

Yes — the Free plan lets you launch the Agent on one project with no card required. Paid plans add capacity and team workflow; the current limits are shown in the plan grid and your workspace.