An AI Support Agent for Arabic & English customer service.

Nexus answers your customers in Arabic and English, learns your business from your own documents and website, and hands off to your team when a conversation needs a person. Today it goes live as chat on your website — set up in minutes, no developer needed.

  • Free plan, no card
  • Live in minutes
  • Arabic & English
AriaAI Support Agent
English
Do you deliver on Fridays, and is there a minimum order?

Yes — we deliver every day, including Fridays, from 1 to 11 PM. There’s no minimum order, and delivery is free over QAR 100.

Delivery policy
Need something I can’t answer? I’ll pass you to the team with the full chat.
آرياوكيل الدعم
العربية
توصّلون يوم الجمعة؟ وهل هناك حدّ أدنى للطلب؟

نعم — نوصّل كل يوم بما فيه الجمعة، من 1 حتى 11 مساءً. لا حدّ أدنى للطلب، والتوصيل مجاني فوق 100 ريال قطري.

سياسة التوصيل
تحتاج ما لا أستطيع الإجابة عنه؟ سأحوّلك إلى الفريق مع كامل المحادثة.

Nexus answers your customers in Arabic and English, hands the hard ones to your team, and tells you exactly how to make your support better.

Built on infrastructure you can trust

  • Runs on AWS
  • Always encrypted
  • Arabic-first
  • Your data stays private
  • Billed in QAR
  • Made in Qatar
The problem

Stop losing customers to slow responses.

Customers expect answers immediately. When they can’t find what they need, they leave — often for good. Nexus works around the clock to answer questions, qualify leads, and support customers, without adding to your team’s workload.

What Nexus can do

  • Answer customer questions instantly
  • Learn from your company documents
  • Optimize your knowledge and close answer gaps
  • Score your support readiness and act on the fixes
  • Support Arabic and English conversations
  • Capture leads and contact details
  • Escalate conversations to a human
  • Available 24/7 — no breaks, no holidays
The product

More than a chat widget.

Nexus answers your customers, sharpens the knowledge behind those answers, and tells you how ready your support setup really is — three pillars, one platform.

Pillar 01 · AI Support Agent

Every customer answered in their own language, instantly.

The Agent answers from your own knowledge — your documents, policies, and website — in Arabic and English, with citations on every answer, around the clock.

Answers appear word by word with their sources attached, and repeat questions are answered free — so your most common answers cost you nothing.

  • Instant, accurate answers 24/7
  • Arabic and English, native in both
  • Citations on every answer
Same Agent · العربية
كم تستغرق مدة التوصيل داخل الدوحة؟

يصل طلبك خلال ٢٤ ساعة داخل الدوحة، والتوصيل مجاني للطلبات التي تتجاوز ١٠٠ ريال.

سياسة التوصيل
Answered with sources
Pillar 02 · Knowledge Optimizer

Find the questions your website can’t answer — then close them.

The Optimizer turns messy documents into clean, AI-ready answers, then keeps score of what customers asked that your sources couldn’t cover.

It surfaces the exact questions your customers asked that went unanswered — and turns each one into knowledge, in both languages.

  • Clean up and optimize your sources
  • Spot unanswered questions automatically
  • Convert gaps into knowledge, in both languages
Knowledge Optimizer · Gaps

Questions your Agent couldn't answer

12 this week
  • Can I change my order after placing it?Draft ready
  • Can I pay cash on delivery?×5 asked
  • هل يوجد ضمان على المنتجات؟×3 asked
Turn into knowledge →
Pillar 03 · Business Health Check

A support readiness score you can act on — not a report you file.

One overall score plus five sub-scores show how ready your support setup really is. Every finding comes with a specific fix that links straight to where you resolve it.

Each recommendation deep-links to the exact screen that fixes it — resolve a finding and your score moves.

  • An overall score plus five sub-scores
  • Actionable recommendations you can act on
  • Measures support readiness — never legal compliance
Business Health Check
78Good
5 sub-scores
  • Knowledge coverage
  • Support readiness
  • Policy coverage
  • Agent performance
  • Website support
2 sources failed their last syncFix this →
Channels

One Agent, working where your customers already are.

Your website

Added to your site in minutes, light to load, and it never interferes with your design. It answers with sources in Arabic and English, hands off to your team when it should, and captures leads when a visitor is ready.

WhatsApp

The same Agent answers your WhatsApp Business number. Plainly: text messages only, and replies work inside WhatsApp’s 24-hour customer-service window — your team’s replies land in the same Inbox either way.

Human handoff

The Agent knows when to stop.

Some conversations need a person. When one does, the Agent hands it to your team with the full transcript and context attached — your customer never repeats themselves.

  • Handoffs land in your team’s Inbox with everything the customer already said
  • Assign conversations and keep internal notes beside the thread
  • Your reply reaches the customer in the same chat they started in
Team Inbox
Sara · website chat12 messages · full history attached
Handoff

“I'd rather talk to someone about changing my order.”

Assigned · OmarNote · order #4821
Reply as Omar…Same chat
How it works

Live in minutes, sharper over time.

Your agent answers customers from your own knowledge in minutes — no technical skills required — then Nexus helps you keep it sharp.

  1. Step 01

    Upload your knowledge

    Add your PDFs, FAQs, policies, and product information. The Knowledge Optimizer cleans them into clear, AI-ready answers and flags the gaps to fill.

  2. Step 02

    Add your website

    Point Nexus at your site and it pulls in your pages, so answers stay current as your business changes.

  3. Step 03

    Go live on your site

    Add Nexus to your website with a simple copy-and-paste, and your AI Support Agent starts answering in Arabic and English — handing off to your team when a conversation needs a person.

  4. Step 04

    Check your health

    Run a Business Health Check to score how ready your support setup is, then act on the recommendations it links you straight to.

Why Nexus

Built for GCC businesses.

Unlike generic chat tools, Nexus is designed for businesses serving customers across the GCC.

Bilingual

Arabic first

Natural, fluent conversations in Arabic and English — built for the region from day one, not translated after the fact.

Setup

Fast setup

Launch your AI Support Agent in minutes. Upload your knowledge, add it to your site, go live — no developers and no technical skills required.

Handoff

Human escalation

When a conversation needs a person, Nexus hands it to your team with the full history and context already attached.

Accuracy

Accurate answers

Nexus answers from your own knowledge — your PDFs, policies, FAQs, and product information — so replies stay correct and on-brand.

Knowledge

Knowledge Optimizer

Turn messy documents into clean, AI-optimized answers — then spot the questions customers ask that your sources miss and convert them into knowledge, in Arabic and English.

Use cases

One agent, every kind of business.

From the first question to a captured lead, Nexus fits the way your industry actually works.

Restaurants

Answer menu, delivery, and reservation questions automatically — day and night.

Healthcare clinics

Handle appointment inquiries and common patient questions without tying up your front desk.

E-commerce stores

Respond to product, shipping, and return questions instantly, so customers buy with confidence.

Service businesses

Capture leads and answer customer inquiries 24/7, even when your team is offline.

Real estate

Qualify prospects and share property details automatically, then hand hot leads to your agents.

Pricing

Pricing that grows with your business.

Every plan starts with the Agent answering from your own knowledge, in Arabic and English. Bigger plans add capacity and team workflow — more conversations, more seats, deeper analytics. Billed in QAR, with no surprise overages.

Save ~ 2 months

Need the full feature comparison? See the detailed plan grid →

FAQ

Questions businesses ask before getting started.

Don’t see yours? Send us a note — most teams hear back the same business day.

Upload your documents, FAQs, product information, and policies — and add your website. Nexus uses that knowledge to answer customer questions accurately, in your own words. It only answers from what you give it, so replies stay on-brand.

Never miss another customer question.

Provide instant support, reduce your team’s workload, and improve customer satisfaction with an AI agent that works 24/7 — in Arabic and English. Live on the Free tier in minutes, no card.