Yes — we deliver every day, including Fridays, from 1 to 11 PM. There’s no minimum order, and delivery is free over QAR 100.
An AI Support Agent for Arabic & English customer service.
Nexus answers your customers in Arabic and English, learns your business from your own documents and website, and hands off to your team when a conversation needs a person. Today it goes live as chat on your website — set up in minutes, no developer needed.
- Free plan, no card
- Live in minutes
- Arabic & English
نعم — نوصّل كل يوم بما فيه الجمعة، من 1 حتى 11 مساءً. لا حدّ أدنى للطلب، والتوصيل مجاني فوق 100 ريال قطري.
Nexus answers your customers in Arabic and English, hands the hard ones to your team, and tells you exactly how to make your support better.
Built on infrastructure you can trust
- Runs on AWS
- Always encrypted
- Arabic-first
- Your data stays private
- Billed in QAR
- Made in Qatar
Stop losing customers to slow responses.
Customers expect answers immediately. When they can’t find what they need, they leave — often for good. Nexus works around the clock to answer questions, qualify leads, and support customers, without adding to your team’s workload.
What Nexus can do
- Answer customer questions instantly
- Learn from your company documents
- Optimize your knowledge and close answer gaps
- Score your support readiness and act on the fixes
- Support Arabic and English conversations
- Capture leads and contact details
- Escalate conversations to a human
- Available 24/7 — no breaks, no holidays
More than a chat widget.
Nexus answers your customers, sharpens the knowledge behind those answers, and tells you how ready your support setup really is — three pillars, one platform.
Every customer answered in their own language, instantly.
The Agent answers from your own knowledge — your documents, policies, and website — in Arabic and English, with citations on every answer, around the clock.
Answers appear word by word with their sources attached, and repeat questions are answered free — so your most common answers cost you nothing.
- Instant, accurate answers 24/7
- Arabic and English, native in both
- Citations on every answer
يصل طلبك خلال ٢٤ ساعة داخل الدوحة، والتوصيل مجاني للطلبات التي تتجاوز ١٠٠ ريال.
Find the questions your website can’t answer — then close them.
The Optimizer turns messy documents into clean, AI-ready answers, then keeps score of what customers asked that your sources couldn’t cover.
It surfaces the exact questions your customers asked that went unanswered — and turns each one into knowledge, in both languages.
- Clean up and optimize your sources
- Spot unanswered questions automatically
- Convert gaps into knowledge, in both languages
Questions your Agent couldn't answer
12 this week- Can I change my order after placing it?Draft ready
- Can I pay cash on delivery?×5 asked
- هل يوجد ضمان على المنتجات؟×3 asked
A support readiness score you can act on — not a report you file.
One overall score plus five sub-scores show how ready your support setup really is. Every finding comes with a specific fix that links straight to where you resolve it.
Each recommendation deep-links to the exact screen that fixes it — resolve a finding and your score moves.
- An overall score plus five sub-scores
- Actionable recommendations you can act on
- Measures support readiness — never legal compliance
- Knowledge coverage
- Support readiness
- Policy coverage
- Agent performance
- Website support
One Agent, working where your customers already are.
Your website
Added to your site in minutes, light to load, and it never interferes with your design. It answers with sources in Arabic and English, hands off to your team when it should, and captures leads when a visitor is ready.
The same Agent answers your WhatsApp Business number. Plainly: text messages only, and replies work inside WhatsApp’s 24-hour customer-service window — your team’s replies land in the same Inbox either way.
The Agent knows when to stop.
Some conversations need a person. When one does, the Agent hands it to your team with the full transcript and context attached — your customer never repeats themselves.
- Handoffs land in your team’s Inbox with everything the customer already said
- Assign conversations and keep internal notes beside the thread
- Your reply reaches the customer in the same chat they started in
“I'd rather talk to someone about changing my order.”
Live in minutes, sharper over time.
Your agent answers customers from your own knowledge in minutes — no technical skills required — then Nexus helps you keep it sharp.
- Step 01
Upload your knowledge
Add your PDFs, FAQs, policies, and product information. The Knowledge Optimizer cleans them into clear, AI-ready answers and flags the gaps to fill.
- Step 02
Add your website
Point Nexus at your site and it pulls in your pages, so answers stay current as your business changes.
- Step 03
Go live on your site
Add Nexus to your website with a simple copy-and-paste, and your AI Support Agent starts answering in Arabic and English — handing off to your team when a conversation needs a person.
- Step 04
Check your health
Run a Business Health Check to score how ready your support setup is, then act on the recommendations it links you straight to.
Built for GCC businesses.
Unlike generic chat tools, Nexus is designed for businesses serving customers across the GCC.
Arabic first
Natural, fluent conversations in Arabic and English — built for the region from day one, not translated after the fact.
Fast setup
Launch your AI Support Agent in minutes. Upload your knowledge, add it to your site, go live — no developers and no technical skills required.
Human escalation
When a conversation needs a person, Nexus hands it to your team with the full history and context already attached.
Accurate answers
Nexus answers from your own knowledge — your PDFs, policies, FAQs, and product information — so replies stay correct and on-brand.
Knowledge Optimizer
Turn messy documents into clean, AI-optimized answers — then spot the questions customers ask that your sources miss and convert them into knowledge, in Arabic and English.
One agent, every kind of business.
From the first question to a captured lead, Nexus fits the way your industry actually works.
Restaurants
Answer menu, delivery, and reservation questions automatically — day and night.
Healthcare clinics
Handle appointment inquiries and common patient questions without tying up your front desk.
E-commerce stores
Respond to product, shipping, and return questions instantly, so customers buy with confidence.
Service businesses
Capture leads and answer customer inquiries 24/7, even when your team is offline.
Real estate
Qualify prospects and share property details automatically, then hand hot leads to your agents.
Pricing that grows with your business.
Every plan starts with the Agent answering from your own knowledge, in Arabic and English. Bigger plans add capacity and team workflow — more conversations, more seats, deeper analytics. Billed in QAR, with no surprise overages.
Need the full feature comparison? See the detailed plan grid →
Questions businesses ask before getting started.
Don’t see yours? Send us a note — most teams hear back the same business day.
Never miss another customer question.
Provide instant support, reduce your team’s workload, and improve customer satisfaction with an AI agent that works 24/7 — in Arabic and English. Live on the Free tier in minutes, no card.